FAQs

What does siftic do?

siftic allows users to upload documents (pdfs, docx, pptx, txt) and instantly interact with them. Whether you're looking to get a quick summary or ask specific questions, siftic extracts the most relevant information from hundreds of pages, so you don’t have to. It's built for researchers and professionals who want to focus on insights, not endless reading.

Is OCR supported by siftic?

Absolutely! You can upload scanned, poorly formatted, or handwritten documents, and our we will extract the text for you.

Can I trust siftic to give me accurate information?

Our system is built to utilize your specific data inputs, ommiting responses only derived from your provided PDF. And should it encounter any uncertainties, it will promptly notify you. Therefore, if you have confidence in your source materials, you can rely on siftic's insights!

What types of file formats are supported?

We accept pdf,docx,pptx and txt formats.More formats and upload types are on their way, so stay tuned!

Can siftic speak languages other than English?

Yes siftic can analyze PDFs in language and respond accordingly. Whether you upload a PDF in one language and ask questions in another, siftic will create response in your chosen language.

Which payment method do you accept?

We securely process payments through Stripe, accepting most major credit and debit cards.

Can I cancel my subscription?

Yes. You can cancel your subscription effortlessly anytime. Simply to “Settings”, then under "Manage subscription" click on "Manage" and choose the cancellation option. You'll retain access to paid features until the end of your billing cycle.

Which payment method do you accept?

We securely process payments through Stripe, accepting most major credit and debit cards.

What is your refund policy?

We offer a 7-day refund policy. If you cancel your subscription within 7 days of purchase you will receive a full refund. Please read our Cancellation and refund policy

Is my information safe and private?

All data is stored in secure cloud storage that complies with SOC 2 Type II regulations. When you delete an item, it is permanently erased from our system.